FAQ

Customers can make a loan application in 3 easy ways. Call us on 1800 258 2225 & a Shubham Relationship officer will be happy to assist you. Email us at customercare@shubham.co. Visit any of our branches. To locate the nearest branch click here.

We have a range of home loan products to cater to every need. To know further contact us on 1800 258 2225 or drop an email at customercare@shubham.co. Visit any of our branches. To locate the nearest branch click here.

Security of the loan would generally be security interest on the property being financed by us and / or any other collateral / interim security as may be required by us. It is extremely important for customers to ensure that the title to the property is clear, marketable and free from encumbrance. There should not be any existing mortgage, loan or litigation, which is likely to adversely affect the title to the property.

The EMI consists of the principal amount and the interest on the principal amount. It is calculated by taking into account the loan amount, the time frame for repaying the loan and the interest rate on the borrowed sum. Every month, part of the EMI is adjusted towards the interest payable and the balance is adjusted towards repayment of the principal.

No, the floating rate of interest cannot be changed to a fixed rate.

No, there will be no charges levied for restructuring/converting the loan. However, the same could be applicable in the future.

No additional charges would be applicable unless any changes do occur in the policy, tenure, or interest.

Customers are eligible for tax benefits on the principal and interest components of their Home Loan under the Income Tax Act, 1961.

Property cannot be transferred without repaying/clearing the existing loan taken from Shubham.

• Customers can make a request at the branch. • Customers can call us on 1800 258 2225. The request will get accepted after the personal details get verified by our customer care officer through a phone call. Also after updating it in our system, an intimation call & query reference number will also be delivered to the client's new registered contact no.

Customers will get the original documents along with an NOC within 15 working days from the foreclosure cheque clearance date.

EMI refers to the 'Equated Monthly Instalment' which is the amount customers pay on a specific date each month till the loan is repaid in full.

Market value refers to the estimated amount that is expected to be fetched on the property as per the current market conditions.

The 'Agreement to Sell' in a property transaction is a legal document executed on a stamp paper that records in writing the understanding between the buyer and the seller and all the details of the property such as area, possession date, price etc.

An under construction property refers to a home which is in the process of being constructed and where possession would be handed over to the buyer at a subsequent date.

eNACH stands for electronic NACH and utilizes the services of NPCI’s National Automated Clearing House (NACH)

NPCI – National Payments Corporation of India is the regulatory body constituted by the Government of India to oversee all Retails payments in India. It was set up with the guidance and support of Reserve Bank of India (RBI) and Indian Banks’ Association (IBA). Sponsor Bank – These are banks’ empaneled with the NPCI for the purpose of facilitating eMandate process. Ingenico is the appointed sponsor bank for Shubham Housing Development Finance Company Limited. Destination Bank – Bank where the customer holds the account from which he/she wants the automatic debit to be made. Corporate – Shubham for which you have requested the eMandate so that they can auto-debit customer bank account. Customer – You are termed as the customer, since you are going to apply for the e-NACH through the Corporate.

Creation of an authenticated mandate by the customer himself through electronic channels. Shorter mandate acceptance cycle and auto acceptance of mandates. Secured and assured mandate acceptance - mandates are initiated by the customer to his banker

Shubham will develop an API in their portal or with the help of integrator which will have the facility of capturing all the mandate related information. The merchant site re-directs the customer to the bank page using the NPCI interface for selection of authentication mode and for authenticating the mandate using either internet banking credentials or debit card credentials.

The EMI will be due on the 4th of every month.

For your convenience, SHDFC offers various modes for repayment of the loan. Customers may issue standing instructions to their bankers to pay the installments through NACH (National automated clearing house) or ECS.

Yes, customers can repay their home loan ahead of the schedule without any pre-payment charges.

Annual account statements and interest certificates are sent to all customers after the financial year closing. For any interim requirement, customers can contact the branch officials or our directly centralised customer care team through call/mail/letter. Interim requests are on chargeable basis.